stayhere.ai

Privacy Policy

Last updated: January 2026

This Privacy Policy explains how VAULTROW LLC ("we," "us," or "our"), operating StayHere.ai, collects, uses, and protects your personal information when you use our AI-powered travel planning service.

1. Information We Collect

We collect the following types of information:

  • Account Information: Email address and password when you create an account.
  • Trip Preferences: Destination, dates, budget, number of travelers, dietary preferences (halal, vegan, no alcohol), travel styles, pace preferences, and must-see/avoid lists.
  • Usage Data: Pages visited, features used, trip generation history, and interaction patterns.
  • Payment Information: Processed securely by Stripe. We do not store your full credit card details.
  • Device Information: Browser type, IP address, and device identifiers for security and analytics.

2. How We Use Your Information

  • To generate personalized travel itineraries based on your preferences.
  • To process subscription payments and manage your account.
  • To improve our AI algorithms and service quality.
  • To send transactional emails (account verification, trip confirmations, billing).
  • To detect and prevent fraud and abuse.

3. Third-Party Services

We use the following third-party services that may process your data:

  • Stripe: Payment processing. Stripe Privacy Policy
  • OpenAI: AI-powered trip generation. Trip preferences are processed to generate itineraries.
  • Google Places API: Location data for attractions, restaurants, and places.
  • Resend: Transactional email delivery.

4. Cookies

We use essential cookies to maintain your session and preferences. For details, see our Cookie Policy.

5. Data Retention

We retain your account information and trip history for as long as your account is active. You may request deletion of your account and associated data by contacting us at contact@stayhere.ai.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw consent for marketing communications.

7. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security reviews to protect your data.

8. Contact Us

For privacy-related inquiries, contact us at:
Email: contact@stayhere.ai
Address: VAULTROW LLC, 30 N Gould St Ste R, Sheridan, WY 82801